The majority of a teller’s training, however, is done on the job. Working in any retail environment where cash is exchanged and register work is required is excellent training for someone looking to work in a bank. Training for a bank teller position can start well before the individual is hired by a bank. Thus, they need to be able to communicate information about the bank and available services in a concise and friendly way. They are, as discussed above, responsible for the first impression that a customer receives when using a bank. People skills are also critical for bank tellers. However, when individuals possess a college degree – especially one that relates to math, accounting, or another area of finance – they tend to be fast-tracked to a managerial position within a bank. Obtaining at least a partial college education makes a candidate more likely to be hired. Their skills with numbers need to be spot-on, and their accuracy needs to be trustworthy. Perhaps the most important qualifications for being hired as a teller in a bank are excellent basic math skills (the ability to accurately count out cash/balance transaction data) and excellent people skills.Īgain, bank tellers work with money on a daily basis. In order to be trusted with the most basic of duties, the teller needs to possess a basic education. To be hired as a bank teller, the primary educational requirement is a high school diploma or GED. Balancing numbers at the end of the business day.Overseeing ATM deposits and withdrawals.Filling out paperwork/deposit and withdrawal slips.The goal is to provide the customer with excellent service so that the customer continues to use the bank for all of his or her financial needs.īank tellers may also be responsible for: They are often responsible for making the customer feel safe, answering pertinent questions, and promoting the bank’s services. Training can begin before being hired however, most of a teller’s training is done once they are hired by a bank.Ī bank teller is typically responsible for providing the first impression for a bank.Bank tellers must possess excellent basic math/counting skills, as well as exceptional people skills.A bank teller is responsible for the day-to-day financial transactions that customers of a bank need to take care of.
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