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Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the product purchased (the "Product") will be free from defects in materials and workmanship at the date of purchase.2 Authorized Limited Warranty & Limits of Liability International Any order shows this kind of address will be cancelled and refunded without notification.1 Authorized Warranty Period (Date of Purchase) We do not ship products to shipping forwarding companies. Please select UPS Ground if your order contains LiPo or LiFe battery. Presently we cannot ship lithium batteries internationally by US Post Service or any other air shipping method. If you need detailed tracking information and timely delivery please do not use this shipping method. As soon as a First Class Mail package left USPS Chicago hub there will be no tracking information available. USPS First Class Mail is a budget shipping method. A package usually takes around 7-10 days to be delivered, or occasionally up to 45 days depending on the processing speed in your country, especially in some countries such as Brazil and Russia. Shipping cost is calculated according to package weight and distance, and can be found in the check out process.
International:ĭHL, DHL Express, US Postal Service (USPS) First Class Mail, Priority Mail, and Express Mail (EMS), and UPS services can be selected for international addresses. Any order shows this kind of address will be cancelled and refunded without notification. This procedure may lead to 1-2 working days delay in shipping in some rare cases. We always check the legality of potential fraudulent orders.
Please contact us in advance or leave a comment in the message box if you want to waive signature confirmation. Real shipping cost is calculated according to package weight and distance, and can be found in the checkout page after delivery address is specified in the fields.Īny order of $200 and above requires addressee's signature confirmation upon receipt of the package. We suggest domestic customers choose First Class Mail for an order under 15 oz to save shipping cost. If delivery time is extremely critical to your order, we would recommend Priority Mail Express or other couriers.ĭomestic First Class Mail is only 1-2 days slower than Priority Mail in delivery. But very occasionally a priority mail package may be delayed for several days in the mailing system. USPS Priority Mail is typically delivered in 3 working days. If you have not received a tracking information E-mail, please log into your account and click the "view order" link, then click "Track your order" link to find out the tracking number and ship method.
Tracking number and delivery confirmation will be provided to the customer when they are available. USPS First Class Mail and Priority Mail, Express Mail, and UPS services can be used for domestic addresses. However, for packages contain large and heavy items, such as power supply, we may use parcel post service or UPS Surepost that may take up to 7 working days to be delivered. We will use either USPS or UPS that most packages can be delivered in 3-5 working days, but not guaranteed.
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Retail orders above $80 may be eligible for free shipping, including contiguous United States, Alaska, Guam, Hawaii, Puerto Rico, and APO addresses. Orders placed on Sunday and US holidays will be shipped the next working day. Any order placed on Saturday morning may or may not be shipped the same day. We ship on Monday-Friday by US postal service (USPS) and UPS, and Saturday morning by USPS if a local post office is open. Orders are shipped from Columbus, the capital city of Ohio, USA.Īn order placed before 2:00pm Eastern Standard Time will be shipped the same working day.
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